We only sell to the trade. Please send us an email to firstname.lastname@example.org in order to receive a password to all pricing. All our products are manufactured in San Miguel de Allende, Mexico. Our prices do not include delivery as this depends on each individual order as well as your location. Casamidy works exclusively with MULTIENVIOS for all packing and shipping.
Open Monday-Friday 9-5 EST (NYC)
Open Saturdays 12-4 San Miguel time
Pila Seca #3
San Miguel de Allende, Gto 37700
52-415 15 2 04 03
All our products are entirely hand-made. They should not be compared to industrially made alternatives. We work with iron, saddle leather, embossed leather, tin, oak, blown glass and in some cases indigenous techniques.
PATINA AND WEAR
We use vegetal dyed leather, this will darken with age and have a luster with use. We consider this an
attribute and not a defect of the material. Our tin headboards are entirely hand-made of cut tin, even with polymer sealants
it is normal that with time there will be some tarnishing. The wear of our waxed cotton is similar to a Barbour jacket. PLEASE
be emphatic with your clients that all our products are hand made and that the above mentioned "imperfections" will
not be considered for return, refund or exchange.
CM does not sell through showrooms or stores. We only handle one price point.
STOCK and LEAD TIMES
All our items are hand-made and customized for each client. Our lead-times run 9-10 weeks though smaller items such as a mirror can usually ship in 4-6 weeks.
FURNITURE IS NOT INTENDED FOR EXPOSED EXTERIORS
Our furniture is not intended for exposed exteriors, covered terraces and loggias are fine but it is ultimately the designer’s judgement to decide wether the items are appropriate for their intended setting.
In black powder coat, copper and galvanized tin do well when left outdoors but they require periodic care. What is essential Is that the lanterns not be left in puddled water for extended periods of time.
None of our lighting designs are UL listed however these are designed so they can be easily wired locally.
Our stock fabrics are our signature waxed cotton and yute. Sunbrella also has representation in Mexico which you can order through us, otherwise clients send their COM directly to the Production Studio as long is it is under $ 950.00 (if it is a large order our shipper can transfer the
fabric through Laredo, Texas).
Importing leather to Mexico is a nightmare. Please let us assist you with similar options found locally. Many of our designs that use strapping must be done in our saddle leather.
DAMAGES AND RETURNS
Your order is photographed in detail during it’s manufacturing process and before its ready to be packed for shipment. This usually prevents any unpleasant surprises. Damages are extremely rare but when they occur are dealt with immediately by our studio staff as well as our shipping service. Because all our products are essentially custom made we do not offer exchanges or refunds.
Shipping costs depend on the size of your order and the delivery location in reference to Laredo, Tx. Please keep in mind that the order is being shipped from San Miguel de Allende, Mexico and that it must cross customs. The charges provided by Multienvios reflect this so please keep it in mind when comparing it to domestic freight costs. Casamidy does not benefit from the shipping costs but please be assured that our studio staff is monitoring the progress of your order.
PLACING AN ORDER
All inquiries are handled directly by either Jorge or Anne-Marie. We believe that by being in direct contact with the people who designed the items presented on this site the order process is very agile as we can answer your questions immediately. A shipping charge will be given at the time your invoice is Issued, this is valid for 6 months.
Monday through Friday 9-5 EST (NYC)
We can Fedex you complete sample kits related to your inquiry
ORDERS UNDER $ 3,000.00
We request these be paid in full in order to simplify accounting procedures. Your shipping charge will be included in your Casamidy invoice.
ORDERS ABOVE $ 3,000.00
Require a 50% deposit, balance due 14 days after delivery of your order. Your shipping charge must be paid directly to MULTIENVIOS but they are not due until your order is ready to ship. MULTIENVIOS will contact you directly with the confirmation that your order is ready WIth complete photographs of your entire order.
WIRE TRANSFER ONLY
Casamidy is not structured as a corporation, all payments must be made in the name of JORGE ALMADA GUILD. We will supply you with wire transfer information once your invoice is prepared (you can deduct any related charges from your balance due please just make a little note of it).
We do not accept credit cards. In Mexico credit cards only work with physical cards in terminals.
On behalf of our Studio Staff and Artisans we sincerely that you for considering CASAMIDY.
Jorge and Anne-Marie